Privacy Policy

Greenway Farm Livery

Last updated: 15 October 2026

1. Who we are

Greenway Farm Livery Limited, trading as Greenway Farm Livery, operates this website.

Our business address is:

Greenway Farm
Greenway, Tockenham
Swindon, Wiltshire
SN4 7PP

Company number: 17223402

Website: www.greenwayfarmlivery.co.uk

For questions about your personal information, please contact:

Email: info@greenwayfarmlivery.co.uk

Telephone: 07715 114037

2. Information we collect

When you contact us through our website, by email or by telephone, we may collect:

• Your name

• Your email address

• Your telephone number

• Information about your horse or pony

• Your preferred livery arrangements

• Any other information you choose to provide in your enquiry

Our website may also collect technical information, such as your IP address, browser information and website usage data, through essential website functions, cookies and any enabled analytics services.

3. How we use your information

We use personal information to:

• Respond to enquiries about livery availability, pricing and facilities

• Discuss your horse's requirements

• Arrange visits to Greenway Farm

• Prepare and administer livery arrangements

• Communicate with existing and prospective customers

• Maintain the security and functionality of our website

• Meet applicable legal obligations

We do not use website enquiry information to send marketing emails unless we have an appropriate legal basis to do so.

4. Our lawful basis for using information

We process personal information where necessary:

• To respond to enquiries and take steps towards entering into a livery agreement at your request

• To fulfil contractual obligations where you become a customer

• For our legitimate interests in operating the livery business, managing enquiries, maintaining records and keeping our website secure

• To comply with legal obligations

Where consent is required, such as for certain non-essential cookies, we will request it separately.

5. Who we share information with

We may share relevant information with trusted service providers who help us operate our website and business, including:

• Squarespace, which hosts our website and provides enquiry forms

• Our email provider

• Website analytics providers, where enabled

• Professional advisers or authorities where legally necessary

Where appropriate, information about a horse's care may also be shared with veterinary professionals or other relevant service providers.

We do not sell personal information to third parties.

6. How long we keep information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

• Livery enquiries: If you enquire about our services but do not become a customer, we will normally retain your enquiry details for up to 12 months after our last communication, unless there is a legitimate reason to keep them longer.

• Existing and former customers: We retain relevant customer information for the duration of the livery arrangement and afterwards where necessary to meet legal, accounting, insurance or contractual obligations.

• Financial records: Relevant accounting and tax records are generally retained for six years from the end of the financial year to which they relate, or longer where legally required.

We periodically review the information we hold and securely delete or anonymise personal data when it is no longer needed.

You can contact us at any time to request deletion of your personal information, subject to any legal obligations requiring us to retain it.

7. How we protect your information

We take reasonable steps to protect personal information against unauthorised access, loss or misuse.

Our website is hosted by Squarespace, which provides security features for website operation and data transmission.

Access to customer information is limited to those who need it for legitimate business purposes.

8. International data processing

Some of our website, email or other technology providers may process personal information outside the United Kingdom.

Where this happens, we take appropriate steps to ensure personal information is protected in accordance with applicable UK data protection requirements.

9. Your rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Ask us to correct inaccurate information

• Request deletion of your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain processing

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

If you would like to exercise your rights, please contact us using the details above.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Cookies

Our website uses cookies and similar technologies to support its functionality and, where enabled, to understand how visitors use the site.

You can manage your cookie preferences through our cookie settings.

Please see our Cookie Policy for further details.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

Greenway Farm Livery

Last updated: 15 October 2026

1. About this website

This website is operated by Greenway Farm Livery Limited, trading as Greenway Farm Livery.

It provides information about our livery services, facilities, prices and contact details.

We aim to keep all information accurate and up to date.

2. Livery services and availability

We offer 5-day and 7-day livery packages, together with flexible arrangements where agreed individually.

All services are subject to availability, the suitability of the horse and the agreement of Greenway Farm Livery.

Submitting an enquiry or arranging a viewing does not constitute a confirmed livery booking.

3. Prices and payments

Prices displayed on this website are intended to provide clear information about our current standard packages.

Any personalised arrangements, optional services or additional charges will be discussed and confirmed before entering into a livery agreement.

The final agreed fees, payment arrangements and applicable conditions will be set out in the relevant livery agreement.

4. Livery agreements

All livery services are governed by a separate written Livery Service Agreement, together with the applicable Terms and Conditions, Yard Rules and Facility Use Rules.

These documents explain the services provided, the responsibilities of horse owners, payment requirements, safety arrangements and termination provisions.

The website does not replace or amend these agreements.

5. Facilities and information

Facilities and services described on this website may occasionally be restricted or unavailable because of weather, maintenance, safety or operational requirements.

Please contact us if you would like to confirm the availability of a particular facility or service.

6. Website content

All text, photographs, graphics and other original content on this website belong to Greenway Farm Livery or their respective owners.

They must not be reproduced or used commercially without appropriate permission.

7. External links

Our website may contain links to third-party websites, including mapping services.

We are not responsible for the content or privacy practices of external websites.

8. Your legal rights

Nothing in these website terms excludes or limits any rights or protections that cannot lawfully be excluded under UK law.

9. Contact

If you have any questions about the information on this website, please contact:

Greenway Farm Livery
Greenway Farm, Tockenham
Swindon, Wiltshire, SN4 7PP

Telephone: 07715 114037

Email: info@greenwayfarmlivery.co.uk

Cookie Policy

Greenway Farm Livery

Last updated: 15 October 2026

What are cookies?

Cookies are small files stored on your device when you visit a website. They help websites function, remember preferences and, where permitted, provide information about how the website is used.

How we use cookies

Our website is built using Squarespace and may use the following categories of cookies:

Essential cookies

These are used for essential website functions, security and remembering certain website preferences.

Analytics cookies

Where enabled, these help us understand how visitors use the website so we can improve its content and performance.

Third-party cookies and similar technologies

Some features, including embedded maps or other third-party services, may use cookies or similar technologies.

Managing your preferences

You can accept, decline or manage non-essential cookies through the cookie controls provided on our website.

You can also adjust your browser settings to block or delete cookies.

Some website features may not function as intended if essential cookies are blocked.

Cookies used on this website

https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses

Further information

For more information about how we handle personal data, please see our Privacy Policy.

If you have any questions, contact us at:

info@greenwayfarmlivery.co.uk